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CommSoft RMS Products
- CTI Application Software
- Click to Dial from CRM Software, Click to Dial from any Microsoft Office Application including Excel, Word, Outlook, Power Point, even from Internet Explorer
- Voice Recording Software on Trunk side, Extension Side and SIP
- Screen Pop Client Information or Script on inbound/outbound calls
- Call Accounting, ACD, Data, Employee Performance and Customer Reporting
- ACD Management Software
- Operator Soft Console for Single or Multi Site
- Data Monitoring Software & Billing Management Software
- Mediator for Presence Management, Instant Message to other Users, Manage Address Book
- Outbound Dialer Software with Campaign Management
- Basic Setup, End User Training and Support Included
CRM Software Integration available with all ODBC compliant systems
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