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Terms & Conditions

  1. Prices are exclusive of federal, state, or local taxes of any nature. The customer will pay all taxes applicable for products ordered, or instead of it, the customer will provide VoiceSonic a current tax exemption certificate acceptable to the taxing authorities in the state in which we deliver the goods. Title to the equipment remains with VoiceSonic until invoice is paid in full.

  2. Customer agrees to pay all invoice(s) when due. Customer personally guarantees payment of all invoices unpaid to VoiceSonic or its assignees.

  3. All sales are final with no right of return unless specified on individual invoice of sale. Any order(s) refused upon delivery or returned will be subject to shipping charges and a minimum 20% restock fee. Any claims of missing/damaged equipment must be made within 7 days of receipt.

  4. Customer is responsible for keeping all records of licensing software and key codes.

  5. No goods can be returned without prior authorization. All claims must be made upon receipt of goods. No goods will be taken back or allowance given, if goods are made unusable. Software and voice processing systems are non-refundable.

  6. Warranty periods are stated on individual invoice of sale. Repairs on products with tampered serial number will be charged to the customer as though the product were no longer covered by the warranty. All prices are subject to change without notice. VoiceSonic will not be liable for failure of goods or to deliver goods. All warranties are provided by VoiceSonic and not the original manufacturer.

  7. Should any tax be imposed by law, government agencies, affecting the merchandise billed after this, customer agrees to pay such tax beyond the amount of each invoice.

  8. Appropriate charges as provided for by applicable state laws will be imposed in case of customer checks being returned to VoiceSonic by the customer's bank.

  9. Any past due invoice will be subject to a 1.5% service charge for each period of 30 days that it remains past due.

  10. In the event legal action and/or the placement of the account with a collection agent VoiceSonic will be entitled to recover from customer, its assignees, or successors in interest, the actual cost and expenses resulting from said actions including attorney's fees and collection costs. Customer agrees that the venues will be in Newark, New Jersey for any lawsuit to enforce the terms of the agreement or to collect any amounts owed by customers to VoiceSonic. The parties agree that they will interpret this agreement and other agreement between the parties according to the laws of the State of New Jersey.

  11. Customer certifies that all information provided to VoiceSonic is true and correct. Customer hereby authorizes all banks and suppliers to release information necessary to assist VoiceSonic in the establishment of a line of credit for customer's account.

  12. Customer authorizes VoiceSonic to use credit card as a guarantee of payment for all merchandise purchased and received.

  13. All faxed material regarding any and all transactions are legally binding.

  14. Customer agrees to notify VoiceSonic credit department of any ownership, name or address changes.

  15. VoiceSonic, its affiliates, and/or assignees are not responsible for any outside work done on any phone system or equipment purchased from VoiceSonic. VoiceSonic, its affiliates, and/or assignees are not responsible for costs to the customer incurred due to delays or misdelivery of equipment, out of box failures, malfunctional equipment and or any time spent in trouble shooting equipment.

  16. Use of this website implies agreement to be bound by the statements, terms and conditions stated herein for the purpose of buying from VoiceSonic, selling to VoiceSonic, or any repairs done by VoiceSonic.


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